1. SCOPE OF SERVICES

Ponto Marine Services S.A. offers industrial and marine maintenance services, scaffolding installation and rental, thermal insulation, high-pressure water cleaning, industrial painting, and sandblasting, as specified in the quotes, work orders, or contracts previously approved by the client.

2. ACCEPTANCE OF TERMS

Contracting any service implies the client's full and unreserved acceptance of these Terms and Conditions.

3. QUOTATIONS AND PRICES

Quoted prices are subject to change without prior notice until the order is confirmed in writing. All quotes are valid for 15 calendar days, unless otherwise indicated.

4. PAYMENT TERMS

Payment must be made according to the terms agreed upon in the quote or contract. Ponto Marine Services S.A. reserves the right to suspend services for outstanding payments. Overdue payments will incur a 3% monthly surcharge.

5. DELIVERY OR EXECUTION TIMES

Delivery or execution times are estimates and may vary due to external factors, force majeure, weather conditions, or restricted site access. Any delays will be notified to the client as far in advance as possible.

6. SITE ACCESS AND WORKING CONDITIONS

The client must guarantee safe access to the work site and provide suitable conditions for the execution of the services. Any delays caused by conditions beyond Ponto Marine's control will be the client's responsibility.

7. WARRANTY

Services and products are guaranteed against manufacturing or workmanship defects for a period of 90 days, unless a different period is specified in the quotation. The warranty does not cover damage caused by misuse, adverse environmental conditions, improper handling, or third-party intervention.

8. LIMITATION OF LIABILITY

Ponto Marine Services S.A. The company will not be liable for indirect losses, lost profits, collateral damages, or operational interruptions arising from the use of its products or services. Total liability, in any case, will not exceed the amount paid by the customer for the specific service.

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9. INTELLECTUAL PROPERTY

All technical documents, reports, images, technical specifications, proposals, and other materials delivered to the client are the intellectual property of Ponto Marine Services S.A. and may not be reproduced, distributed, or used without written authorization.

10. CANCELLATIONS AND CHANGES

Any cancellation or modification of services must be notified in writing at least 72 hours in advance. Ponto Marine reserves the right to apply cancellation fees if costs have already been incurred or the service has commenced.

11. FORCE MAJEURE

Ponto Marine Services S.A. shall not be liable for non-performance resulting from events beyond its control, including, but not limited to, natural disasters, labor disputes, pandemics, social unrest, or governmental acts.

12. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions shall be governed by the laws of the Republic of Panama. Any dispute will be resolved before the competent courts of Panama City.